888 Casino implements Know Your Customer (KYC) controls to verify the identity, age and financial integrity of players. This policy sets out the data we collect, the verification steps we perform, and the consequences of incomplete or unsuccessful verification in order to comply with applicable laws and licensing conditions.
This policy applies to all customers who register for an account and to existing players when verification is triggered by activity such as deposits, withdrawals, changes to personal data, or regulatory requests. It governs the handling of personal information collected in the course of verification and ongoing monitoring of accounts.
To open an account with 888 Casino, you must be at least 18 years of age. We may perform age verification at or after registration and at any time thereafter. If it is determined that a player is under the lawful age, any winnings will be forfeited, the account closed, and any remaining balance may be forfeited in accordance with applicable law.
Where electronic verification is inconclusive, we may request additional documentary evidence. In such cases, you will be given a reasonable deadline, not less than 72 hours, to provide the requested materials. We may also request additional documents at any time to verify identity, age or the source of funds.
888 Casino will attempt electronic verification first. If electronic methods confirm your identity and age, the verification process is completed. If electronic verification cannot be completed or yields ambiguous results, we will request the documents described above. Until identity, age and payment method verification have been satisfactorily completed, you may be restricted from opening, using or withdrawing funds from your account, and deposits or withdrawals may be blocked or pending.
We may conduct ongoing checks on customer information and activity to ensure compliance with legal and regulatory requirements. We may record and monitor communications with Customer Support for security and quality purposes. You must keep your account login credentials confidential and promptly notify us of any suspected unauthorized use.
Personal data collected in relation to KYC will be processed in accordance with our Privacy Policy. By accepting these Terms, you consent to the collection, storage and use of your personal data as described in the policy. You have rights of access, rectification and, where applicable, data portability under relevant law, and you may request limitations or erasure in accordance with the privacy policy and statutory rights.
888 Casino applies robust anti-money laundering controls and sanctions screening. We may monitor transactions and request documentation to verify the legitimacy of funds. We shall cooperate with relevant authorities and may suspend or deny transactions, block accounts, or confiscate funds where required by law or regulatory obligations.
Players may initiate self-exclusion or time-bound cooling-off periods in order to limit or suspend access to the platform. During a self-exclusion period, the account is disabled for the specified term, and we will take commercially reasonable steps to prevent self-excluded individuals from re-opening or re-opening new accounts during the exclusion period.
888 Casino operates in accordance with applicable laws and licensing requirements. We may restrict or suspend access to services in jurisdictions where gambling is prohibited or restricted. It is your responsibility to comply with local laws applicable to you and to ensure you are legally eligible to participate.
We may update this KYC policy from time to time to reflect changes in law, licensing conditions or our internal controls. We will post material changes through appropriate channels and, where required, provide notice by direct communication. If you do not agree with material changes, you may close your account and cease using our services.
For questions about KYC, identity verification, or the status of verification on your account, contact our Customer Support team. We will respond to reasonable requests for information and provide guidance on the required documentation and timelines.
For the purposes of this policy: